Return and Refund Policy

At FeelGoodease, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.

Returns

You have 30 days from the date of delivery to request a return.

To be eligible for a return:

• The item must be unused, in its original condition and in the original packaging.
• You must provide a receipt or proof of purchase.

Non-Returnable Items

For hygiene and safety reasons, certain items may not be eligible for return once opened or used, especially products related to personal care or medical use.

Refunds

Once we receive and inspect your returned item:

• We will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed to your original payment method within 5–10 business days.

Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or damaged.
• Shipping costs are non-refundable.

Damaged or Defective Items

If you receive a damaged or defective product, please contact us within 48 hours of delivery with clear photos of the issue.

We will provide a replacement or full refund at no additional cost.

Order Cancellation

• Orders can be canceled within 12 hours of placing the order.
• After this period, the order may already be processed and cannot be canceled.

Late or Missing Refunds

If you haven’t received your refund yet:

• First, check your bank account again.
• Then contact your credit card company or bank as processing times may vary.

📞 Contact Us

If you have any questions about returns or refunds, contact us:

Address:
3500 Deer Creek Rd.
Sacramento, CA 95837

Phone:
+1 (888) 385-1110

Email:
info@feelgoodease.com